Access Support

Please find the referral routes in to both floating support and accomodation based support, below.


We accept referrals to our services from the following routes

  • Statutory agencies
  • Voluntary agencies
  • Self referrers
  • Family/ carers


Floating support referrals.

Please call or email a member of the team and someone will help you with your enquiry.

You can contact us on;

thrive@staytelford.co.uk

Tel: 01952 291904


Short Term Supported Accommodation referrals (Thrive Gateway).


Please complete the referral form and post or email to
(Thrive) YMCA Wellington and District 
Consort House
Victoria Avenue
Wellington
Telford
TF1 1NH

Tel: 01952 400401

Alternatively, If you require support to complete a referral, please access one of our support drop-ins located across the Borough. All referrals received are logged and acknowledged within set timescales. Depending upon capacity of the service this acknowledgement letter will be to arrange a needs assessment or to advise the applicant and referrer that the referral has been placed on a waiting list for an assessment.


Our services are available to residents within the Borough of Telford and Wrekin only.


Our General Data Protection Regulation (GDPR) statement is available to read here 


Please click the below links for further information on our Accommodation based support services. 


Accessing our services - Accommodation based Support